- Contact Mingleurn
- Member Service
- Shop Guides
- Shipping Guides
- Exception Handling
- Cross-industry cooperation
How can I contact Mingleurn directly?
Here is the information of our E-mail and Phone No.
☎ +886-2-29512727 Fax +886-2-29515988
Why register as a member?
♥ Only being the members can enter the product area to view the latest product designs every quarter.
♥ Get an exclusive a MINGLEURN Genie tailored to your needs
♥ Only being the members can purchase products at preferential prices.
♥ Only being the members can enjoy irregular discounts!
When I registered, I couldn`t receive the verification code!
Check the goods after received !
How to use online shop?
After Fairy opens your VIP qualifications you could start to shopping on the MINGLEURN website.
How to track my order?
You could check your orders by logging into the website, and click" Orderlist " to check the status of each order.
What is the payment method?
☛ If you choose Credit Card, please note below:
Credit Card is not limited to domestic and international card, and supports VISA / MASTER / JCB / UnionPay card issuers, allowing consumers to make quick payments.
"The credit card payment amount is in NT dollars based on the exchange rate of the Mingleurn website. The actual amount is subject to the issuing bank."
☛ If you choose to pay with Paypal, please following the step of the Paypal system.
★ No matter Credit Card or Paypal did not provide the installment service, please settle all expenses at once.★
If you have any questions about the payment method, please generate your order as a demand form, and your exclusive genie will contact you as soon as possible.
How many days does it take to receive the goods after ordering?
Does Mingleurn ship internationally?
What delivery method MINGLEURN use?
☛ If your delivery address is in China(Non-bonded area) or Taiwan, MINGLEURN will provide you with a free shipping service.
☛ If you have a logistics company that you often cooperate with (Ex: SF express, UPS, FedEx, etc), please select "Cooperate Logistics" in the second step of the checkout process, and fill in your logistics company and your account. We will use it when shipping.
Will there be tariff issues with overseas orders?
When these import duties, value-added tax, customs clearance fees, and postage are required to be collected by the customer (when the orderer and the consignee are different, the consignee will be charged.)
The payment will charge the consignee through the delivery post office or the delivery company of the destination.
What should I pay attention to when ordering overseas?
MINGLEURN is unable to refund the product payment and delivery fees to you for these reasons. In addition, overseas purchases do not provide GUI(government uniform invoice).
Can I send it again if I fill in the wrong address?
After the order is established and paid, can it be modified, adding more items, or combined?
★ If you need furthermore helping, please click " LET MING HELP " fill the form, then your exclusive Genie will reply to you as soon as possible.★
How can I do If the purchased product is found to be defective or stained?
If you find that the product is stained or defective when you receive the goods, you can directly contact your exclusive Genie to serve you, we will reply as soon as possible.
How can I have the cross-industry cooperation with MINGLERUN?
Enterprises from all walks of life are kindly requested to send your cooperation content to the click " LET MING HELP " fill the contact form, and we will contact you as soon as we receive it.
★ If you have any questions, please contact us during our business hours. ★
☛ OFFICE TIME: Mon. to Fri. ( GTM+8 ) 9:00-18:00 PHONE ☎ +886 2 29512727